Technology

Technologies to adopt for optimising Facilities Management

Technologies to adopt for optimising Facilities Management
Publié par
Anne Farhane

Facilities Management plays a central role in ensuring smooth business operations. By managing spaces, equipment, security, and more, it provides an optimal working environment. Today, new technologies, when properly integrated, enhance efficiency, streamline costs, and improve workplace well-being. This article explores three transformative technologies reshaping Facilities Management: the Internet of Things (IoT), space management, and process digitalisation.

Internet of Things (IoT): A strategic asset for Facilities Management

The Internet of Things (IoT) is revolutionising Facilities Management by transforming infrastructure management. By collecting and analysing real-time data, IoT optimises processes and decision-making. Businesses can modernise operations, improve efficiency, and enhance employee well-being. With its multiple applications, IoT has become a vital ally for tackling future challenges.

Proactive equipment management

IoT sensors continuously monitor equipment like HVAC systems and lifts, enabling early anomaly detection and preventing breakdowns. This predictive maintenance approach minimises downtime and extends equipment lifespan. According to McKinsey, such strategies can cut maintenance costs by up to 30%.

Energy consumption optimisation

Smart sensors measure resource usage in real time, adjusting energy consumption based on space occupancy and actual needs. This dynamic management reduces waste and promotes sustainability. PwC estimates that energy optimisation can save up to 20% in operational costs, a significant benefit for businesses aiming to reduce their carbon footprint.

Enhanced security

IoT devices improve building security through continuous monitoring of cameras, fire detectors, and alarms. This intelligent tracking ensures swift responses to incidents and maintains compliance with safety standards, reducing risks for employees and visitors. Such advancements make risk management more efficient while cutting incident-related costs.

Space management: Creating smarter work environments

Connected solutions transform workspace management, aligning with modern trends like flexible office setups and remote working. IoT provides real-time insights into office occupancy, enabling resource optimisation, reducing unused spaces, and improving employee comfort. Smart environments enhance performance and workplace well-being.

Flexible planning and space allocation

Platforms like Surfy leverage IoT sensors to optimise desk allocation in flexible work environments. These solutions adjust assignments dynamically, maximising space usage and cutting operational costs. According to Global Workplace Analytics, businesses can save up to 30% of unused office space by adopting dynamic space management.

Real-time occupancy tracking

Connected sensors offer precise data on workspace occupancy, allowing Facilities Management to adjust allocations based on actual usage. CBRE estimates this intelligence reduces workspace needs by 15%, delivering significant cost savings and efficiency. Tailored spaces also enhance employee satisfaction.

Collaborative and agile spaces

Online booking platforms facilitate flexible, collaborative environments, boosting teamwork and project creation. Such tools improve employee satisfaction and well-being. JLL reports that optimised collaborative spaces increase employee satisfaction by 10–15%, helping businesses attract and retain talent.

Digitalisation of processes: towards intelligent automation

Process digitalisation simplifies administrative and operational tasks in Facilities Management, reducing errors and controlling costs. Modern software centralises requests and automates workflows, enhancing responsiveness and productivity. This technological shift enables proactive service delivery, ensuring seamless operations for businesses and employees.

Efficient request and incident management

Centralised platforms streamline responses to employee requests. Automated workflows ensure swift assignment and resolution, optimising resources. Gartner notes that such systems boost team productivity by 20%, saving time and enabling focus on high-value tasks.

Stock and resource optimisation

IoT supports real-time stock tracking, allowing optimised procurement. This approach prevents shortages and reduces costs from overstocking. By automating inventory management, Facilities Management can prioritise strategic tasks. Accenture estimates this optimisation saves businesses 10–15%.

Predictive maintenance

Digital tools for predictive maintenance schedule interventions before equipment failure, ensuring longevity and reducing unforeseen costs. KPMG reports that predictive maintenance cuts failure-related expenses by 25%, enhancing infrastructure performance.

Conclusion

Technologies like IoT, smart space management, and process digitalisation are revolutionising Facilities Management, creating safer, more flexible, and efficient workplaces. Solutions like Surfy modernise processes while adapting spaces to evolving employee needs. By adopting these technologies, businesses can reduce costs, boost team well-being, and advance toward sustainable, innovative work models.

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